Innovative Solutions for Tomorrow's Problems

Job Insurance

The Network of Choice
for Insurance Professionals,
Contractors and
Property Owners

Only the best mitigation, restoration and insurance pros can reverse the damaging effects of water and other disastrous events. That's why we formed IMACC, and why we offer policyholders an INDUSTRY-LEADING 5-year WARRANTY on all reconstruction-- backed by StrucSure Home Warranty and Lloyd's of London.

Putting the Policyholder at Ease

IMACC Members know TIME is of the ESSENCE and promise to EARN the RESPECT of your policyholders and put them AT EASE by:

  • Ensuring assistance is available 24/7/365.
  • Contacting policyholders within 30 minutes of receiving a claim or referral.
  • Arriving on-site within two hours unless otherwise requested.
  • Securing and posting signed work authorization within 24 hours.
  • Risk, damage and point-of-origin photos posted within 24 hours.
  • Initial moisture readings as standardized by IICRC posted within 24 hours.
  • Delivering initial mitigation Xactimate-27 estimate within 48 hours with special issues or unanticipated problems reported to adjuster immediately thereafter.
  • Notifying insurers immediately of unexpected severity loss, including supporting photographic documentation, if loss is anticipated to be in excess of $10,000.
  • Reporting final moisture readings as evidence of successful mediation.
  • Filing photos of finished work within 24 hours of completion.
  • Posting final Xactimate-27 estimates, signed certificate of satisfaction and final invoice within 24 hours of completion.
  • Sharing customer service survey within 15 days of closure of claim.
  • Mediating issues between contractors, property owners and adjusters with impartiality.
  • Providing coverage against unsatisfied and enforceable liens from suppliers and sub-contractors up to $10,000 on jobs dispatched by IMACC under service contract with our insurer clients. (IMACC Contractor must receive payment in full to activate this coverage).

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